Direct inquiry
Include your order reference number if your question relates to an existing parcel, exchange request, or delivery address update.
Fulfillment essentials
Common order questions
Clear operational guidelines for shipping timelines, package exchanges, and bulk camp allocations.
Domestic dispatch
Unworn exchanges
Camp allocations
Orders leave our facility within two business days. Automated tracking updates arrive via email the moment your shipping label scans into transit.
Apparel and drinkware may be exchanged within thirty calendar days. Items must arrive clean, unwashed, and in original packaging for prompt processing.
Planning an outfitter retreat or family reunion? We offer volume pricing tiers for large apparel and insulated drinkware orders above fifteen pieces.